Question 1

How fast is delivery in Lagos? Do you offer same-day delivery?

Accepted Answer

Yes! Orders placed and confirmed before 12:00 PM (WAT) Monday through Saturday qualify for Same-Day Doorstep Delivery across Lagos (Ikeja, Lekki, Victoria Island, Yaba, Surulere, Ikeja, etc.). Orders placed after 12:00 PM are dispatched for delivery within 24 hours.

Question 2

Do you ship to other states in Nigeria outside Lagos?

Accepted Answer

Yes, we ship nationwide across Nigeria including Abuja, Port Harcourt, Ibadan, Enugu, Kano, and all 36 states via reliable courier partners. Nationwide delivery typically takes 2 to 4 business days.

Question 3

Is packaging discreet for period and intimate care products?

Accepted Answer

100% yes! We respect your privacy. All orders are packaged in plain, opaque outer packages with no sensitive product descriptions or labels on the outside box.

Question 4

How does the Electric Heating Belt relieve menstrual cramp pain?

Accepted Answer

Our Electric Heating Belt uses advanced far-infrared thermal technology combined with soothing multi-frequency vibration massage. It increases localized blood circulation in the lower abdomen and relaxes uterine muscles, providing fast, drug-free cramp relief in minutes.

Question 5

Are your feminine care and intimate wash products safe for daily use?

Accepted Answer

Yes. All our feminine care products are pH-balanced, dermatologically tested, sulphate-free, paraben-free, and formulated with gentle, skin-safe natural ingredients suitable for sensitive skin.

Question 6

What payment methods do you accept on TheBloomingHer?

Accepted Answer

We accept all major Nigerian debit cards (Mastercard, Visa, Verve), direct Paystack and Flutterwave bank transfers, USSD code transfers, and secure online checkout.

Question 7

Can I place an order directly on WhatsApp?

Accepted Answer

Yes! If you prefer personalized assistance, you can place your order directly via WhatsApp with our customer care team at +234 814 972 5817.

Question 8

What is your return policy for wellness and intimate hygiene items?

Accepted Answer

Due to strict health and hygiene standards in Nigeria, unsealed intimate hygiene items cannot be returned once opened. However, if you receive a defective electronic item (such as a heating belt), we offer a 7-day replacement guarantee.

Question 9

Are Everyday Essentials products authentic and quality-inspected?

Accepted Answer

Yes! Every product listed under Everyday Essentials—from stainless coffee mugs and water bottles to wristwatches and tote bags—undergoes 100% quality inspection before dispatch to ensure durability.

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